Privacy Policy

Last updated: March 17, 2026

Essentials 4 Balance ("we," "us," or "our"), operated by Mandie Nickerson, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (essentials4balance.com) and use our services.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register for a workshop (name, email address)
  • Purchase a programme (name, email, payment information processed by third-party providers)
  • Subscribe to Harmony Daily or join Harmony by Design
  • Contact us via email

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses
  • IP address (anonymised where possible)

We use Cloudflare for hosting and security, which may collect basic analytics data in accordance with Cloudflare's Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

  • Deliver the workshops, programmes, and services you have registered for or purchased
  • Send you workshop details, access links, and programme materials
  • Process payments through our third-party payment processors
  • Communicate important updates about our services
  • Improve our website and user experience
  • Comply with legal obligations

We do not sell your personal information. We do not send unsolicited marketing emails beyond what you have explicitly opted in to receive.

3. Payment Processing & Third-Party Data Sharing

We use third-party payment processors, including Stripe and/or PayPal, to handle transactions. When you make a purchase:

  • Your payment information (credit card number, billing address) is provided directly to the payment processor. We do not store your full payment details on our systems.
  • Stripe processes your data in accordance with Stripe's Privacy Policy.
  • PayPal processes your data in accordance with PayPal's Privacy Policy.
  • These processors may share certain data with their affiliates and service providers as described in their respective privacy policies.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

  • Workshop registrations: Retained for the duration of service delivery and reasonable follow-up period.
  • Purchase records: Retained as required by applicable tax and financial regulations.
  • CSRF tokens: Automatically deleted after use or within 1 hour.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information, including:

  • CSRF token protection on all forms
  • Input sanitisation and validation
  • HTTPS encryption for all data in transit
  • Security headers (HSTS, X-Frame-Options, Content-Type-Options, Referrer-Policy, Permissions-Policy)
  • CORS origin validation

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Opt-out: Unsubscribe from any communications at any time by contacting us directly.

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website currently uses only essential, functional cookies necessary for security (such as CSRF protection). We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

If this changes in the future, we will update this policy and implement appropriate consent mechanisms.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to external sites, including Facebook (Harmony by Design group), Instagram, and payment processor pages. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

Essentials 4 Balance
Mandie Nickerson
Email: harmony@essentials4balance.com